Page updated on October 24, 2024
Behavioral Health Administration (BHA) – Create a solution that completes more efficient and targeted data-matching queries to reduce overpayments and fraudulent benefits.
The Department of Social and Health Services’ (DSHS) Behavioral Health Administration (BHA) transforms lives by supporting sustainable recovery, independence, and wellness. We do this through funding and supporting effective prevention and intervention services for youth and families, and treatment and recovery support for youth and adults with addiction and mental health conditions (also known as behavioral health). It operates three state psychiatric hospitals and the Office of Forensic Mental Health Services that deliver high-quality services to adults and children with complex needs.
- The Child Study and Treatment Center is Washington's state psychiatric hospital for children and youth up to the age of 18. The center engages families and community teams to participate in the psychiatric treatment and educational services, and to plan for these young clients’ successful return to their home community.
- Eastern and Western state hospitals provide evaluations, competency restoration and inpatient psychiatric treatment for individuals with serious or long-term mental illness. The hospitals deliver evidence-based and effective inpatient treatment programs, interventions and activities that promote patient recovery. Our therapeutic approach is designed to empower patients, instilling hope, support, self-discovery and independence. Hospital staff are provided virtual reality training using high-resolution virtual reality (VR) headsets that transport them into the life of one of their patients living with schizophrenia, in order to build greater empathy and enhance safety efforts.
- The Office of Forensic Mental Health Services is responsible for the management of Washington’s adult forensic mental health care system, providing competency evaluation and restoration services. Forensic mental health services and competency restoration are for adults involved in the criminal justice system.
- The Special Commitment Center (SCC) provides specialized mental health treatment for civilly committed sex offenders who have completed their prison sentences. Superior Courts in the county in which an individual was previously convicted of a sex crime have the authority to determine if individuals meet the legal definition of a sexually violent predator and to civilly commit them to the SCC.
Vision
Increase capacity in the state's ability to utilize AI while maintaining a human-centered focus in a proactive fraud prevention approach. This approach will aid in the early identification of improper benefits application submittals and usage of public assistance benefits.
Key Challenge
Preventing inaccurate eligibility benefits for clients.
Behavioral Health Resources
Please visit www.dshs.wa.gov to view the number of behavioral health resources:
- https://www.dshs.wa.gov/bha
- https://www.dshs.wa.gov/esa
- https://www.dshs.wa.gov/altsa/home-and-community-services-information-professionals
Primary Customer/Users
- Patient Financial Services Staff within the Behavioral Health Administration
- Social Workers
- Please refer to BHA By the Numbers Fiscal Year 2023.
Security Requirements
- A Security Design Review will be initiated before acceptance
Required Technology (Compatibility)
- Real-time connection with multiple internal and external data sources
- ACES Complex
- Maintenance & Operations (M&O) costs must be identified
- Details on System Compliance will be shared with the successful vendor. Review this page for more information.
- Compatibility with the state’s fixed wireless access (FWA) system
Proposed or Preferred Capabilities
- Direct line of communication and engagement to address needs between clients and caseworkers / service-providers
- Proactive updates provided to clients and service-providers on status of applications and eligibility forms submitted
- Real‐time availability or access to existing systems that offer connections to related services
- DSHS has developed algorithms, and DSHS currently utilizes SQL to support data mining and data transformation, as well as Tableau to visualize the findings for analysis. Please note that providing certain information requires a formal agreement – more details will be shared with the awarded vendors.
- Open source is preferred
- API integration is preferred
- Cloud based solutions are preferred
- Software as a solution is preferred
- Low code/No Code is preferred
- Both State RAMP and FedRAMP authorized solutions are eligible and preferred
- Integration with the homegrown system Barcode. The solution will not replace Barcode.